shipping policies
Shipping Policy
Thank you for shopping at [Dream]! We want your shopping experience to be as smooth and convenient as possible, so we’ve outlined all the details regarding shipping below.
1. Order Processing Time
- Order Processing: All orders are processed within 1–2 business days (Monday to Friday, excluding holidays). Orders placed after 3 PM (your local time) or on weekends/holidays may be processed the next business day.
- Order Confirmation: You will receive an order confirmation email once your order has been placed successfully. You will receive another email with tracking information once your order has shipped.
2. Shipping Methods & Delivery Times
We offer a variety of shipping options to suit your needs:
- Standard Shipping: Delivery in 5–7 business days (Domestic) / 10–15 business days (International).
- Expedited Shipping: Delivery in 2–3 business days (Domestic) / 5–7 business days (International).
- Priority Shipping: Delivery in 1–2 business days (Domestic) / 3–5 business days (International).
Note: Delivery times may vary depending on the shipping carrier and destination. Certain remote locations may take longer to deliver.
3. Shipping Rates
Shipping rates are calculated based on your order’s weight, size, and destination. You can view the shipping charges during checkout before finalizing your purchase.
- Free Shipping: We offer free standard shipping on all domestic orders over $[Minimum Amount].
- International Shipping: For international orders, shipping fees will be calculated at checkout. Customs duties and taxes may apply depending on the destination country.
4. Tracking Your Order
Once your order has shipped, we will send you a shipping confirmation email with a tracking number and link to track your order. You can use the tracking link to follow your package’s journey to your doorstep.
5. Address Accuracy
Please ensure that the shipping address you provide is correct and complete. We are not responsible for delays or lost packages due to incorrect address information. If you notice an error in your shipping address after placing the order, please contact us immediately, and we’ll do our best to assist.
6. Shipping Restrictions
- We currently ship to the following regions: [List of regions, countries, or territories you ship to].
- Some products may be subject to shipping restrictions based on the destination country (e.g., hazardous materials, oversized items). If this applies to your order, we will notify you during checkout.
7. International Orders
For international orders, please note the following:
- Customs Fees: The recipient is responsible for any customs duties, taxes, or import fees that may apply. These fees are determined by the destination country and are not included in the price of your order.
- Customs Delays: International shipments may experience delays due to customs processing. Unfortunately, we have no control over this and cannot guarantee delivery dates.
8. Lost or Damaged Items
- Lost Shipments: If your package does not arrive within the expected timeframe, please contact us so we can investigate the issue with the carrier.
- Damaged Items: If your order arrives damaged, please contact us within 5 days of receiving the package. We will assist with filing a claim with the carrier and arrange for a replacement or refund.
9. Returns & Exchanges
For information on returns and exchanges, please visit our [Returns & Exchanges Policy Page]. We aim to make the return process as easy as possible.
10. Contact Us
If you have any questions or concerns about shipping, please don’t hesitate to contact our customer service team:
- Email: [hodansheikh@hotmail.com]
- Phone: [0736382889[
- Address: [Sweden]
We appreciate your business and are here to help if you need assistance!